Shipping Policy
This policy explains how approved orders are prepared, shipped, and tracked. Last updated January 2026.
Processing time
Approved orders are typically processed within 1–2 business days. You will receive a confirmation email with an invoice.
Domestic shipping
We ship within the United States via tracked courier. Delivery times vary based on destination and service selected.
International shipping
International availability is limited and may require additional documentation. Contact support before placing an international order.
Shipping costs
Shipping is calculated based on weight, destination, and service. Free standard shipping may apply to qualifying orders.
Tracking
Once shipped, tracking information appears in your account and is sent by email.
Lost or damaged
Report lost or damaged shipments to support@sequentislabs.com within 7 days of the expected delivery date.